Do you need help using our site, accessing secure areas or understanding the various technical terms we refer to? This area will hopefully answer many of your questions.
The accessibility page explains how you can change your browser and computer to make the web more accessible for you.
If you are experiencing problems within an area of the site which requires a login and password go to Trouble logging in or Setting up a memorable word.
Other problems may occur if javascript or cookies are switched off in your web browser. See Enable Java Script or What are cookies? to find out how switch these features on and why you need them.
The Online documents/pdf files section explains in more detail how to open, download and view pdf documents as well as information on how to download and install the latest Adobe Reader. We also have online demonstrations to walk you through the install process.
If you are still experiencing problems or have a query that is not listed please contact Customer Services:
T: +44 (0) 1227 762600
F: +44 (0) 1227 763788
E: customerservices@ifslearning.ac.uk
